Quality & Construction
How consistent is the workmanship on Royal Pools by Adams’ projects, and do you have independent inspections to verify quality?
Our workmanship is consistent because every pool is built under strict project management. Independent city and county inspections are performed at key stages, including steel, plumbing, and electrical. On top of that, our internal supervisors review each step to ensure it meets our standards. With 90% of the work done in house and our hand selected subcontractor I would say that we are close to 95% consistent. On some occasions 3rd party testing is done on structural phases only.
Have there been any structural failures or warranty claims on Royal Pools by Adams pools in the past 10 years?
We have not had structural failures in the last decade. Warranty claims do occur—mainly for equipment or cosmetic issues—but they are resolved quickly under our written warranty program. Royal has had about 5-7 structural warranties in the last 10 years. This is the main reason we converted over to Shotcrete.
How do Royal Pools by Adams pools perform after 15–20 years of use compared to competitors?
Because we use reinforced gunite and premium plaster systems, our pools maintain structural integrity far beyond 20 years when properly maintained. Many of our projects from the early 2000s are still in excellent condition today, while lower-cost competitors’ pools often show cracking or finish deterioration sooner. We have pools out there that are over 50 years old with zero issues.
What percentage of projects experience construction delays beyond the stated five to six months?
Less than 10% of projects experience delays beyond six months. Most delays are due to weather, permitting, or homeowner-driven design changes rather than construction performance. Weather and customer changes are the biggest delays for swimming pools.
Does Royal Pools by Adams subcontract critical work like plumbing and electrical, or is everything handled in-house?
We use a mix. All structural gunite work is in-house. For plumbing and electrical, we work with long-term licensed subcontractors who specialize in pools. These subcontractors have worked with us for decades and are held to the same standards as our employees. Only 10% of the work is subcontracted out. The quality is managed by our onsite project supervisors so the quality is as good as Adams.
How do you ensure subcontractors follow the same quality standards as Royal Pools by Adams employees?
Every subcontractor must meet California licensing requirements and carry insurance. Our site supervisors oversee all subcontractor work, and no work passes until it meets our quality checklist. We have on site supervisors who manage each phase. This insures quality stays consistent.
Are there any independent third-party reviews of the durability of Royal Pools by Adams’ gunite construction?
Yes. Independent city inspections verify that our steel and gunite meet engineering specifications. Additionally, gunite itself is an industry standard tested by engineering associations. On bigger projects the cities/town will require 3rd party testing to insure strength is at 4000 PSI.
What steps are taken to prevent cracks or leaks in Royal Pools by Adams pools over time?
We use double-reinforced steel, proper expansion joints, soil engineering when needed, and high-strength gunite. Plumbing is pressure-tested before gunite, and all waterproofing systems are checked during construction. Royal uses a 65 pcf steel schedule versus the industry standard of 55 pcf. Royal also shoots shotcrete (4000 psi) versus Gunite at (2500 psi)
Costs & Transparency
How often do Royal Pools by Adams projects exceed the original quoted budget, and by how much on average?
Less than 10% of projects exceed the quoted budget. When they do, it’s typically due to optional upgrades chosen mid-project, not hidden costs. All the pools we sell are turn key but I would say 80% of clients always upgrade tile and interior surface.
Are all potential cost overruns disclosed up front, or do homeowners often face surprise add-ons?
We provide a clear written contract with line items for upgrades. There are no surprise add-ons—changes must be approved by the homeowner. The only overrun cost are permit fees. These are estimated at point of sale.
How transparent is Royal Pools by Adams about line-item pricing versus bundled estimates?
We provide line-item pricing so homeowners see exactly what each feature costs. Bundled packages are available, but transparency is always maintained. We do not bundle price. Each line item has a price.
Are there hidden fees for equipment upgrades or post-installation adjustments?
No. Equipment upgrades are priced up front, and service adjustments after installation are covered under warranty or quoted in advance.
Does Royal Pools by Adams provide a written “all-in” price guarantee?
No. We provide a written contract that guarantees your agreed scope and price unless you choose to add features later.
Financing & Payments
How competitive are the financing options Royal Pools by Adams offers through Lyon Financial compared to independent lenders?
Lyon Financial specializes in pool loans and typically offers more favorable terms than general-purpose lenders. Many homeowners secure lower payments through them. The majority of the pool companies use Lyon.
What penalties or risks exist if a customer wants to pay off financing early?
Lyon Financial loans usually have no prepayment penalties. Customers can pay off early without risk. Lyon has no pre pay off penalties.
Does Royal Pools by Adams require large upfront deposits, and are these refundable if the project is canceled?
Our deposit is industry-standard and goes toward engineering, permits, and scheduling. Deposits are refundable within legal guidelines if a project is canceled before work begins. We ask for $1000 for engineering and drafting. This is the most we can collect without performing any work.
Customer Service & Communication
How quickly does Royal Pools by Adams respond to service issues or warranty calls once construction is complete?
We typically respond within 48 hours for service calls. Emergency issues are prioritized the same day. Royal has its own warranty department, so we have a 24 hour response time, during business days.
What is the average response time to customer inquiries during construction?
During construction, your project manager responds within one business day. Royal has 2 construction schedulers so we typically get back to clients within 24 hour or sooner.
Does Royal Pools by Adams assign a dedicated project manager, or do homeowners deal with multiple points of contact?
Each homeowner has a dedicated project manager, supported by our design and operations team. We have an excavation supervisor who handles all of the excavation and the other phases are run by 1 supervisor. Each crew on site also has a lead but they do not typically.
How often do customers report miscommunication between designers, engineers, and installers?
It’s rare. We have streamlined communication so all departments work from the same project file, minimizing errors. Engineers and installers aren’t involved in any communication with clients. The communication is typically performed between designer, client and job team.
Reputation & Reviews
How many verified third-party reviews does Royal Pools by Adams have, and what is the average rating?
We have hundreds of verified reviews across Google, Houzz, and GuildQuality, with an average rating above 4.5 stars.
Are there unresolved complaints against Royal Pools by Adams with the BBB or CSLB?
No unresolved complaints exist. All past inquiries were resolved successfully.
Has Royal Pools by Adams ever faced lawsuits from dissatisfied customers?
Like most long-standing contractors, minor disputes have occurred, but no active lawsuits exist.
Are online testimonials independently verified, or curated by Royal Pools by Adams?
Reviews on Google and Houzz are independently verified by those platforms. Testimonials on our website are from verified past clients. All testimonials are verified through the database. They are not independently verified.
How long has Royal Pools by Adams operated under its current name, and what happened to past brand iterations?
53 years under the name Royal Pools. Royal Pools by Adams has operated since 2010 as part of Adams Pool Solutions. The Adams family has been in pool construction since 1953.
Warranties & Maintenance
How easy is it to actually file a warranty claim with Royal Pools by Adams, and are there exclusions buried in fine print?
Filing a claim is simple. Call or email our service team, and we schedule repairs promptly. Exclusions are clearly listed in your contract—there’s no hidden fine print. We send out warranty contact info at the beginning of the project and once again at completion.
Does the lifetime structural warranty transfer if the property is sold?
The warranty is non-transferable.
Does Royal Pools by Adams offer proactive maintenance check-ins after installation?
We do a final walk at completion but no other visits after that.
What is not covered by the “most comprehensive warranty in the industry”?
Normal wear and tear, chemical damage, and homeowner neglect are not covered, but structural and equipment warranties are strong. Everything supplied and installed by Royal or a subcontractor has a warranty.
How often do warranty disputes arise?
Fewer than 2% of projects result in a warranty dispute, and most are resolved quickly.
Safety & Compliance
How does Royal Pools by Adams ensure compliance with evolving California safety codes?
We track all updates to state and local codes and build every pool to meet or exceed them. Safety inspections are conducted before approval. We will get notifications from the state of any changes that are getting unforced at the end of the year. The cities/towns will also add on to the state codes in. Some instances. We will get notifications from them as well.
Have there ever been safety violations reported against Royal Pools by Adams or Adams Pool Solutions?
No safety violations have been issued against us. No safety issues with Royal. Adams has a very extensive training program to promote safety for clients and crews.
Does Royal Pools by Adams proactively recommend safety upgrades beyond the legal minimum?
Yes. We recommend gates, child safety fencing, automatic covers, and energy-efficient equipment, some of which are code requirements.
Environmental & Ethical Concerns
How does Royal Pools by Adams source raw materials?
We source gunite, stone, and tile from reputable California and U.S. suppliers. We have local vendors for all of our supplies. Many materials come from sustainable sources when available.
What is the carbon footprint of a typical installation compared to competitors?
Our pools use energy-efficient pumps and LED lighting, reducing lifetime carbon footprint compared to traditional builders.
Does Royal Pools by Adams recycle construction waste?
Yes. We recycle concrete, steel, and packaging materials whenever possible. We have recycling bins at the yards.
How environmentally friendly are the sanitization systems?
We install energy- and water-efficient sanitization systems. Options include saltwater and ozone systems, which reduce chemical use. We offer it all. It depends on what the clients needs are. Salt water is the most popular system we offer.
What steps are taken to conserve water?
We use water trucks, leak-tested plumbing, and automatic fill systems to minimize waste during construction and filling. There isn’t much water used during construction so there is no need to have any methods to conserve. No way to conserve water when filling a 15,000 gallon pool.
Long-Term Ownership
How energy-efficient are Royal Pools by Adams pools compared to competitors?
Our pools use variable-speed pumps, LED lighting, and efficient heating, reducing energy costs by up to 70% compared to standard builds. We plumb all of our pools with sweep 90’ which allows us to reduce pump speeds but still get the same water turnover. Lowering the pump speeds allows for energy conservation.
What percentage of customers require major repairs within five years?
Less than 2%. Most repairs are minor and covered by warranty.
How does resale value compare to competitors?
Homes with our pools often appraise higher due to proven durability and brand recognition. Pools in generally raise the house prices by 5-8%. Because we have been in business for over 50 years this could make the potential client feel more confident that the pool was built correctly.
Does Royal Pools by Adams provide training or resources for first-time pool owners?
Yes. We provide start-up training and guides for new owners. Yes. The client gets an extensive walk through showing them how to operate all their equipment, preventative maintenance procedures and what to expect with their new swimming pool.
How available and affordable are replacement parts?
We install Hayward and Jandy systems, both of which have widely available parts across the U.S. The local supply houses stock all of the high wear items. If it’s a one off item we can typically get what we need in 5-7 days.
How many service technicians are certified to repair Hayward and Jandy systems?
We employ multiple certified technicians and partner with factory-trained specialists for warranty service. Royal has 1 person. We also have warranty stations that are authorized to work on both Jandy and Hayward.
Company Stability & Ownership
How financially stable is Royal Pools by Adams?
Very stable. We are part of Adams Pool Solutions, California’s largest pool renovation company, with over 70 years of financial history. Royal Pools have been in business since 1969. We have experienced it all.
How closely tied is Royal Pools by Adams to Adams Pool Solutions?
We are the new-pool construction division of Adams Pool Solutions. Stability and warranties are supported by the parent company. Both companies have run independently on their own for over 70 & 50 years respectdully.
If Royal Pools by Adams were to shut down, would Adams Pool Solutions still honor warranties?
Yes. Adams Pool Solutions backs our warranties and continues to serve clients.
Has Royal Pools by Adams ever changed ownership or management?
No. Royal Pools was purchased by Adams Pool Group 15 years ago. Royal was in business 40 years prior to that.
Are there any liens, bankruptcies, or legal disputes in the company history?
No bankruptcies or liens exist in our history.
Competitor Comparison
In what measurable ways does Royal Pools by Adams outperform other California pool builders?
- Cost: Transparent pricing with fewer surprise add-ons.
- Durability: Gunite pools engineered for 20+ years of use.
- Service: Dedicated project managers and fast warranty response.
- Reputation: Backed by 70+ years of Adams family pool construction expertise.
We do 90% of the construction in house. Between Adams Pools, Royal Pools and Corby Pools we have over 140 years of combined building experience.