After you reach an agreement with one of our sales representatives, your paperwork is begun at the office. Next -- and we take great pride in telling you this -- we send out a professional draftsman to measure your property and thus ensure accuracy and mistake-free work. This is a type of "double-blind" procedure that we utilize to catch any oversights that may have occurred. Instead of having our designer/sales staff draw up the construction copy, we feel better prepared and more professional to send out a second person, who is unfamiliar with the project. This allows us to have a different viewpoint of the project from another qualified professional, before we get started.
Jeff Call is our draftsman and our project initiator inside Royal Pools. No swimming pool gets permitted or excavated without his dedicated and painstaking contributions.
If there are any surprises down at the building department regarding easements, new regulations, misinterpreted regulations, or just having been put under scrutiny by an inspector having a bad day, Jeff is the man who communicates the problem and usually comes up with a useful suggestion to satisfy any situation.
Some of the time you will find Jeff at the Camden Avenue office in San Jose. We say sometimes, because a lot of the time you can find him in your own backyard measuring and pre-siting the job a few days after you sign a contract with Royal Pools.
After we obtain the building permits, we schedule a meeting with you to choose a convenient time to excavate your swimming pool. We require that you be present during the initial hours of the excavation to ensure mutual agreement for the grade elevation and the actual layout of the pool. Our excavation crews will visually show you exactly where your pool will be positioned in your backyard. Once you approve its location, you can hurry back to the office and we will begin excavation. The excavation is normally finished in one day.
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